Postage Terms and Conditions
Butter packs all posted boxes with insulation and ice packs to keep the product cold during transit however cake is a perishable item and should be consumed the day it is received.
A tracking number will be provided for all posted orders.
Butter advises that customers must be at home to receive their tasting boxes on the day they are due to arrive and the boxes should then be stored in the fridge once received. Boxes should not be left outside and it is the customers responsibility to ensure their box is received in person from Australia Post.
Australia Post does not guarantee next day delivery for packages sent from Newcastle however Butter advises that products that are not received the next day should NOT be consumed. This is a risk that you accept when placing an order for postage. Refunds will NOT be issued for boxes that do not arrive the next day or are mishandled by Australia post.